Frequently Asked Questions
We try our best to ship items as fast as we can. Please allow 2-7 days production time for your order to ship out, average shipping times are 10-28 days. Please see the delivery and returns tab above for more details.Tracking numbers will sent by email when your order ships. If you don't have a tracking number after 7 business please email us at firstname.lastname@example.org
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
You are able to cancel your order with no penalty! You must cancel your order within 12 hours of making the order. If the item is already sent please use our easy return system to get a full refund.
If you have miss spelled or auto filled in an incorrect address, simply reply to your order confirmation email with the correct address. We can change the address to the correct one within 12 hours. No refund will be given after the 12 hours of incorrect submission.
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.
Delivery times are as follows:
T-Shirts, hats, sweatshirts, & hoodies normally take 3-10 days.
Bags generally 5-10 days.
Jewelry 12 to 28 days.
Hooded blankets 14-30 days.
Boots and shoes up to 30 days.
Baseball Jerseys up to 28 days.
When an item ships, you will receive a tracking number. It is your responsibility to follow the tracking number when you receive it. If the package is unable to be delivered to the address that you supplied for any reason, and you fail to collect it from the post office, leading it to be returned to me, you will be required to pay the shipping fees for a reshipment. You are not entitled to a refund or an exchange until you have received the product.
By choosing made-to-order, we only produce clothing as the order is made, resulting in less fabric waste than conventional manufacturing.
When it comes to the packaging, we’ve started using packaging made of post-consumer recycled plastics for all apparel orders shipped from our in-house facilities.
The recycled content share in our packaging varies, but it’s at least 50% for outer packaging and at least 30% for inner bags (only used for multi-item shipments).
Around 80% of Techno Slut orders are delivered in the same region they’re fulfilled. Having fulfillment centers close to our customers is good both for the business and the planet.
Absolutely! I'm here to help! Please send me an email to email@example.com and I'll be happy to assist you in any way I can.
I do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
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